PRIVACY POLICY

1. Introduction

GM Modular Pvt. Ltd. and its subsidiaries or affiliates (hereinafter collectively referred to as “GM”) respects your privacy and is committed to protecting the personal data you share with us and that we collect.

This Privacy Policy describes how GM collects, uses, discloses, transfers, retains, and secures your personal data when you interact with GM via its websites (including www.gmmodular.com), mobile applications, social media pages, blogs, offline services, customer support, e-commerce platforms powered by third-party providers, and other communication channels (collectively, “GM Services”).

This Policy is intended to comply with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Notice Before Collection of Personal Data

Before collecting your personal data, we provide this notice as required under the DPDP Act.

• The types of personal data we collect and the purposes for which we collect it.
• Your rights as a Data Principal.
• How to contact our Data Protection Officer.

By providing your personal data or interacting with GM Services, you acknowledge that you have been informed of these details and have provided your consent where required.

3. What Personal Data We Collect

When you use GM Services, we may collect:

• Basic identity and contact data.
• Demographic details.
• Social media profile information.
• Purchase and transaction history.
• Device and browser information.
• Location information.
• Preferences and interaction behaviour.
• Sensitive Personal Data where permitted by law.

Financial Data

Financial information such as payment method details may be collected or processed through our authorized partners.

Device Data

Device information such as device ID, manufacturer, model, operating system, and location information may be collected.

4. How We Collect Your Personal Data

• Your communications with GM.
• Customer care interactions.
• Product purchases.
• Promotions and competitions.
• Newsletter subscriptions.
• Product surveys and testing.
• Social sign-on services.
• Connected products and mobile applications.
• Cookies and tracking technologies.
• Publicly available information.

5. Why We Ask You to Share Your Personal Data

• Buying GM products online.
• Registering and activating products.
• Receiving product and service information.
• Participating in GM communities and promotions.
• Improving products and customer experience.
• Resolving consumer issues.
• Providing personalized offers and communications.
• Facilitating e-commerce transactions.

6. Use of Information

• Providing and improving services.
• Customer relationship management.
• Fraud prevention and security.
• Marketing communications.
• Order processing and fulfilment.
• Compliance with legal obligations.
• Research and analytics.

15. Grievance Redressal Mechanism & Data Protection Officer

16. Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes in law, business practices, or technology.